Privacy Policy - True Paws Supply

Privacy Policy

Last updated: February 21, 2026

At True Paws Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

Name and contact information (email address, phone number)
Billing and shipping addresses
Payment information (processed securely through our payment processor)
Order history and preferences

Automatically Collected Information

When you visit our site, we automatically collect:

Browser type and version
IP address and device information
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders and account
Send promotional emails (with your consent)
Improve our website and customer experience
Prevent fraud and enhance security
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze site traffic and usage patterns
Personalize your experience

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Object to certain processing of your data

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.